Bank reaps three awards at the Asian Banker Philippine Country Awards 2017

The Bank took home a total of three awards at the recently concluded Philippine Country Awards 2017, namely, “Best HR System Project”, “Best Mobile Banking Project”, and “Credit Card Product of the Year”, during the awarding ceremony held last October 6 at the Fairmont Makati.

The “Best HR System Project” was awarded to the Bank, together with its technology partner Oracle, for implementing a cloud-based human resources management system that allowed the company to automate its critical functions. It also allowed the Bank to integrate its HR records with its talent management process, providing real-time information to managers, improving employee self-service data management, and enabling digital learning.

This resulted in a significant decrease in manual intensive processes and improved the efficiency of HR tasks. It also streamlined and automated the HR processes, real-time data and visibility into direct reports.

The “Best Mobile Banking Project” award was given to UnionBank, together with partners Tagit, Daon and Interblocks, via its EON mobile app, which has a know-your-customer (KYC) feature that activates without the customer needing to visit the bank. The app also added a new layer of security for users with through facial recognition, a feature that was pioneered by UnionBank in the country.

Shortly after launching the app, the bank saw an increase of 8% for its customer base with an active rate of 60%. This also led to a rise in transaction processing through the app, and shortened the processing time for opening accounts.

The Credit Card Product of the Year award was given to UnionBank for its GetGo Credit Card. Launched in partnership with Cebu Pacific, the card allowed the Bank to leverage on the predominantly millennial customer base of its partner airline. The Bank was also able to deliver on its product’s promises by integrating new technologies, which allowed the bank to improve customer experience and the operational efficiency of its services.

Within seven months after the roll-out of the card, UnionBank was able to achieve its target number of cardholders for the period. The success of the product was also apparent in the bank’s strong financial performance at the credit card business front.

The Asian Banker - Philippine Country Awards brings together key decision makers in the financial services industry in the country.

UnionBank President and incoming CEO Edwin R. Bautista (5th from left) with the UnionBank group at the Awards Dinner and Ceremony of The Asian Banker Philippine Country Awards.

SVP and EON Banking Group Head Paolo J. Baltao received the “Best Mobile Banking Project” award for the Bank, together with technology partners, Tagit, Daon and Interblocks.

Receiving the “Best HR System Project” award for the Bank is SVP and HR Director Michelle E. Rubio, joined by HR Business Partner Hannah Contreras, Learning and Development Head Gladys Ocampo, and Talent Management Team Lead Daisy Alvior, together with technology partner, Oracle.

The “Credit Card Product of the Year” award for the Bank was received by Product Manager - Credit Card Business Ma. Patricia Apostol, together with Deputy Center Head for Consumer Finance and Chief User Experience Officer Ana A. Delgado, and Consumer Finance Center Head, SVP Manuel G. Santiago, Jr.

1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com/ and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.