Privacy Policy

Updated last August 15, 2017

By registering to/signing in to/using UnionBank Online, you authorize and consent to the processing, sharing and/or transferring by the Bank of your Personal Data as this term is defined under the Data Privacy Act of 2012, its Implementing Rules and Regulations and all other issuances of the National Privacy Commission (NPC), and hereinafter referred to as the “Applicable Data Privacy Regulations”, or otherwise, relating to your account(s), to

  1. government regulatory agencies, credit information/investigation companies, financial institutions, credit bureaus, other banks, credit card companies, loyalty program partners, consumer reporting or reference agencies such as Credit Card Association of the Philippines, Bankers Association of the Philippines, Credit Information Corp., and the Transunion Credit Bureau for the purpose of credit investigation, consumer reporting, or for reports of my credit history and account updates;
  2. third persons, correspondent banks, service providers and entities, as the Bank deems necessary, to enable the Bank to service my account/s and to provide all the existing features of my account/s, the Bank products, services, facilities and channels, and any future enhancements thereto or to assist the Bank in the processing of my data, including its collection, recording, organization, storage, management, protection, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction;
  3. third parties engaged by the bank or by its subsidiaries or affiliates for the purpose of sending you notifications through, but not limited to, the following channels: e-mails, SMS, push notifications, and other alerts provided by companies such as Nexmo Inc., Vonage Business Solutions Inc., InfoBip Communications Inc., and OneSignal Inc.
  4. third parties engaged by the Bank or by its subsidiaries or affiliates for the purpose(s) of:
    1. direct / indirect marketing to offer selected products and services which may interest me unless specifically instructed otherwise in writing;
    2. updating of my customer information, contact details and other information being kept by the bank;
    3. credit investigation, consumer reporting, or for reports of my credit history and account updates; or
  5. insurers, insurance brokers or providers of deposit or credit protection or protection against all kinds of risks;
  6. regulatory authorities when such other persons or entities the Bank may deem as having authority or right to such disclosure of information as in the case of regulatory agencies, governmental or otherwise, which have required such disclosure from the Bank and when the circumstances so warrant.

Further, by accepting these Terms and Conditions, you affirm that you have been informed of the Bank’s policies regarding the collection, use, storage, disclosure and disposal of your personal data which you have provided the Bank or which the Bank receives and collects from its customers.

You agree that the consent and authorization you provided has been executed freely, voluntarily and with full knowledge and consent of its consequences. It is intended to be the consent and/or permission required under the Applicable Data Privacy Regulations, the Bank Secrecy Law and all other relevant laws. It is valid as an agreement signed by you and shall have continued effect throughout the duration of your relationship with the Bank and/or existence of your account(s), and/or until the expiration of the retention limit set by laws and regulations, and/or the period set until the destruction or disposal of records as mandated by relevant laws, unless you withdraw such authorization and consent in writing. Thus, you hereby render the Bank, its officers, employees and representatives free and harmless from any and all liabilities arising from the above use and disclosure of your information.