Terms and Conditions Governing the Issuance and the Use of the Unionbank Credit Card

  1. DEFINITION OF TERMS - As used herein, the following definitions will apply:
    1. "Bank", "You", and "Your" shall refer to UnionBank of the Philippines.
    2. "Card Account" means the Credit Card Account opened by the Bank for the purpose of entering all credits and debits and received or incurred by the Primary Cardholder and the Supplementary Cardholder, if any, under these Terms and Conditions.
    3. "Card" means, as appropriate, a Mastercard or Visa Card issued by UnionBank of the Philippines.
    4. "Cardholder" means an individual to whom a Card bearing that individual's name is issued by the Bank and includes the Primary Cardholder and any Supplementary Cardholder. ("I", "Me", "My" and "Myself" shall refer to the Cardholder)
    5. "Card Transaction" means the purchase of goods and/or service, benefits and reservation (including without limitation any reservation made by the Cardholder for air, ship, rail, motor or other transportation or hotel or other lodging or accommodation or other transportation, rental or hire, whether or not utilized by the Cardholder) and/or receiving Cash Advances by the use of the card number or in any other manner including without limitation, mail, telephone or facsimile orders or reservations authorized or made by the Cardholder, regardless of whether a sales slip or Cash Advance form or other voucher or form is signed by the Cardholder.
    6. "Cash Advance" means any amount obtained by use of the Card, the card number, or in any manner authorized by the Cardholder, from the Bank or any other financial institutions for debit to the Card Account.
    7. "Charges" means amount payable by the Cardholder arising from the use of the Card or the card numbers under these Terms and Conditions and includes without limitation all Card Transactions, fees, Interest Charges, Late Payment Charges, additional expenses, damages, legal costs and disbursements, which will be debited to the Card Account and form part of the Current Balance.
    8. "Credit Limit" means the maximum debit balance permitted by the Bank of the Card Account for the Primary Card and the Supplementary Card, if any, and notified to the Primary Cardholder from time to time.
    9. "Statement Balance" or "Total Outstanding Balance" means the total debit balance (inclusive of all Charges which shall be debited to the Card Account) outstanding on the Card Account payable to the Bank according to the Bank's records as of the Statement Date. This may not include unbilled charges such as but not limited to any installment billed as of the statement cut-off date.
    10. "Interest Charges" means amount payable by the Cardholder representing cost for borrowing from or availing of the credit card line.
    11. "Late Payment Charges" means amount payable by the Cardholder representing penalty for not paying card usages and charges on or before the Payment Due Date.
    12. "Merchant Affiliates" means any corporate entity, person or other establishments supplying goods and/or services who accepts the Card as a mode of payment or reservation by the Cardholder.
    13. "Minimum Amount Due" is either Php500 or 5% of the Total Outstanding Balance whichever is higher, in addition to installment amortization/s due for the month and any amount in excess of my credit limit and/or past due amount including system-generated interest and charges.
    14. "Month" means the calendar month.
    15. "Payment Due Date" means the date specified in the Statement of Account by which date, payment of the Current Balance or any part thereof or the Minimum Amount is due to be made to the Bank.
    16. "Posting Date" means the date by which a Card Transaction is posted onto the Card Account.
    17. "Primary Cardholder" means a person other than a Supplementary Cardholder who is issued a Primary Card and for whom the Card Account is first opened by the Bank.
    18. "Statement Date" means the date by which the Statement of Account is generated.
    19. "Statement of Account" means the Bank's monthly or periodic statement sent to the Cardholder showing particulars of the Current Balance payable to the Bank
    20. "Supplementary Cardholder" means the person who has been issued a Supplementary Card.
    21. "Transaction Date" means the date by which a Card Transaction is completed.
    22. Unless the context requires otherwise:
      1. Words denoting one gender shall include all other genders;
      2. Words denoting the singular shall include the plural and vice versa;
      3. Words importing persons shall include a sole proprietor, individual partnership firm, company, corporation or other natural or legal person whatsoever.
  1. THE CARD – The card remains Your sole property. It is not transferable. At Your sole discretion, You may suspend, terminate or cancel my Card privileges in the Philippines and abroad at any time for any reason with or without cause and without need for prior notice to me and You shall be held free and harmless from any loss suffered by me by any reason of the suspension, termination or cancellation. Continued use of my Card in case of termination or non-issuance of replacement Cards shall be deemed as fraudulent. If for any reason my right to use the Card is revoked, all my privileges shall be terminated and my entire obligation shall become due and demandable. You shall be held free and harmless from any liability due to any dispute that may arise from my refusal or failure to replace the card or whatever reason as advised by You. Advice to replace the card maybe in any medium, but not limited to the following: telephone, e-mail, writing and SMS.

 

  1. CARD DELIVERY – In choosing my residential address for my card delivery, I fully authorize You or Your official courier to release, in my absence, my approved card to any member of the household upon presentation of an identification card with picture and authorization letter. In choosing Office Address for my card delivery, I fully authorize You or Your official courier to release, in my absence, my approved card to my co-workers, secretaries or to our desk receptionist upon presentation of an identification card with picture or any form of identification such as Driver’s License, Passport and SSS ID. I shall be liable for any card availment/s or usages thereafter as a result of such delivery and hereby hold You free and harmless from any liability whatsoever for delivering my card as authorized herein.

 

  1. VALIDITY OF CARD – The card is accepted worldwide and shall remain valid until the last day of the Month indicated thereon unless earlier terminated, voluntarily cancelled or returned by me or I use my replacement card. The card shall be automatically replaced one month before the last day of the month indicated on the latest card. The replacement of the card shall be at your sole discretion. If my card is not replaced, the whole obligation becomes due and demandable.

 

  1. LOST AND STOLEN CARD – In the event that my Card is lost or stolen, I shall immediately report the loss to You by calling the 24-hour Customer Service Center at telephone number (632) 8418600 if I am in Metro Manila or at Domestic Toll Free number 1-800-1888-2277 outside Metro Manila or at Universal Toll Free number IAC+800-8277-2273 (USA, NETHERLANDS, SPAIN, SWITZERLAND, MALAYSIA, AUSTRALIA, SINGAPORE, JAPAN, KOREA-KOREATEL, KOREAL-ONSE, ISRAEL) outside the Philippines. The Lost Card Protection feature absolves me from any financial liability in case the Card is used for fraudulent purposes but only from the time the loss was reported to the Bank. You can charge me a Lost Card Replacement Fee of Php400.00 to cover the processing of the replacement card.

 

  1. STATEMENT OF ACCOUNT – You shall give me a monthly Statement of Account enumerating my outstanding obligations. In case I do not receive the said Statement, I shall immediately inform you thereof. The Bank shall charge me a Statement of Account Reprinting fee of Php300.00 per statement. In the event of any error appearing in my Statement of Account, I hereby agree to notify You of said error immediately and in writing. If no error is reported within thirty (30) calendar days from Statement Date, I agree and confirm that you can conclusively consider the Statement of Account as true and correct. The Statement of Account shall form an integral part of this Agreement.

    If I choose to have my Statement of Account sent via e-mail to my duly designated e-mail address, I will hold myself responsible for its confidentiality. I will likewise hold the Bank free and harmless from any liability from any unauthorized access or viewing of my Statement of Account to my given e-mail address. For this purpose, the Bank's advice that they sent my Statement of Account via e-mail as shown in its e-mail confirmation registry shall be final and conclusive on me, and I agree not to dispute the receipt of my Statement of Account sent by the Bank via e-mail at my request.

    In the event that I intend to dispute a transaction/s in my Statement of Account, I hereby agree to notify the Bank immediately in writing within thirty (30) calendar days from my Statement Date. Should my dispute require the retrieval of original documents from the Bank, the Bank can charge me a Retrieval Fee of Php200 per transaction slip in the event that my dispute is invalid.
  1. CREDIT LIMIT – You shall have the sole discretion to determine the amount of my Credit Limit. I will be given a Credit Limit expressed in local currency (Philippine Peso), inclusive of Cash Advance limit, which will be my maximum allowable outstanding balance at any given time. My Credit Limit will be shared by all my Supplementary Cardholder/s. I hereby agree that the Bank reserves the right to approve or deny authorization if I exceed my approved Credit Limit. In addition, you will automatically charge me with an Overlimit Fee if you authorize my transaction or if overlimit is caused by system-generated interest and charges from my balances. The excesses may be brought about by a retail transaction, Cash Advance or accumulated interest/late charges billed on my Card Account. The amount exceeding my Credit Limit shall become due and demandable without prior notice and the credit privileges shall be suspended immediately without prior notice pending full settlement thereof.

    You may reduce my Credit Limit and Cash Advance limit and I will be duly notified of such reduction prior to its implementation. Should the outstanding balance exceed the reduced credit limit, the excess shall become immediately due and demandable without the need of further notice or advice.
  1. CUSTOMER SERVICING – I understood that by using the Bank's 24-hour phone facility in relation to my Card Account/s, the Bank may, at its sole option and discretion, tape or otherwise record all my telephone instructions. I likewise understand and agree that such taped or recorded instructions may be used by the Bank against me or any third party, for any purpose particularly, as evidence in any proceeding, judicial or administrative. Furthermore, I authorize the Bank to communicate with me through electronic means, included but not limited to Short Messages (SMS), at any permissible time under government rules and regulations for whatever purpose related to my Card Account. I allow the Bank to notify me electronically, included but not limited to Short Message Service (SMS), using the mobile number and/or electronic address shown in the Bank's record at any permissible time under government rules and regulations. Moreover, I shall hold Myself responsible for the electronic notifications the Bank sends me. As such, I hereby declare the Bank free and harmless from any liability if the information contained in the electronic notification is, by any means, accessed by any person other than myself.

 

  1. MERCHANT AFFILIATES – I will not hold You responsible if my Card is not honored by any Mastercard/Visa-affiliated merchant for any reason whatsoever. I will hold You free and harmless from any claim for damages as a result of the failure of any Mastercard/Visa-affiliated merchant to honor my Card. Furthermore, I will not hold You responsible for any defective product or service purchased through the Card. The existence of a claim or dispute with a Mastercard/Visa-affiliated merchant shall not relieve me of my obligation to pay any and all charges which I incurred through the use of my Card.

 

  1. LIMITATIONS – I hereby agree not to use my Card for the purchase of items/goods the importation of which into the Philippines of which is subject to the provisions of BSP Circular No. 1389 and all other circulars, laws, rules and regulations pertaining to importation. Likewise, I hereby agree that the proceeds of my Cash Advance availments abroad shall not be used for foreign investments or the payment of foreign loans in violation of BSP Circular No. 1353.

 

  1. SUPPLEMENTARY CARDS – If a Supplementary Card is issued upon my request, I shall be unconditionally liable (as primary obligor and not merely as surety) for all the charges made on the said Card including but not limited to interest and non-refundable fees and other charges which shall be promptly and fully paid by me. Should I request for the cancellation of my Supplementary Card, I agree and bind myself to pay and be liable for purchases made through Card even after the request for cancellation thereof and until such time that said Card shall have been surrendered by me to the Bank, thus preventing its effective use.

 

  1. ASSIGNMENT AND WAIVER – I hereby agree that the Bank may assign, discount or otherwise transfer part or all its rights and/or obligations under the Card without the need to notify or seek my consent.

 

  1. DISCLOSURE – You may at all times acquire, exchange and/or release information obtained from my Card Account to any third party and I hereby hold the Bank free and harmless from any liability that may arise from such disclosure. Likewise, in the event that my account becomes delinquent or past due, you shall inform me in writing such referral to a collection agency, or the transfer of my account/case from one collection agency to another, at least seven (7) days prior to the endorsement of my account/case. The notice shall include the full name of the collection agency and its contact details. Furthermore, I authorize the bank to investigate the information provided by me from whatever sources it may consider appropriate. I understand that falsifying any of the information is sufficient ground for legal action and the cancellation of my application.

 

  1. CONSENT FOR PROCESSING AND SHARING OF PERSONAL DATA/INFORMATION - I hereby authorize and consent to the processing, sharing and/or transferring by the Bank of my Personal Data as this term is defined under the Data Privacy Act and its Implementing Rules and Regulations ("DPA IRR") and all other issuances of the National Privacy Commission (NPC), or otherwise, relating to my account/s to any of the following for any of the specified purposes which in all cases are in compliance with or pursuant to the Bank's legal or contractual obligations: (i) government regulatory agencies, credit information/investigation companies, financial institutions, credit bureaus, other banks, credit card companies, loyalty program partners, consumer reporting or reference agencies such as Credit Card Association of the Philippines, Bankers Association of the Philippines, Credit Information Corp., and the Transunion Credit Bureau for the purpose of credit investigation, consumer reporting, or for reports of my credit history and account updates; (ii) third persons, correspondent banks, service providers and entities as the Bank deems necessary, to enable the Bank to service my account/s and to provide all the existing features of my account/s, the Bank products, services, facilities and channels, and any future enhancements thereto or to assist the Bank in the processing of my data, including its collection, recording, organization, storage, management, protection, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction; (iii) third parties engaged by the Bank or by its subsidiaries or affiliates for the purpose of direct/indirect marketing to offer selected products and services which may interest me unless specifically instructed otherwise in writing; (iv) insurers, insurance brokers, or providers of deposit or credit protection or protection against all kinds of risks; or (v) regulatory authorities when such other persons or entities the Bank may deem as having authority or right to such disclosure of information as in the case of regulatory agencies, governmental or otherwise, which have required such disclosure from the Bank and when the circumstance so warrant.

    I understand that Personal Data/Information refers to any information, whether recorded in a material form or not, from which my identity is apparent or can be rea     sonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify me. I am fully aware that the Bank collects my personal information from any of the following sources: 1) Personal Information Sheet or other form duly accomplished by me as requested by the Bank; 2) information collected about me when I contact the Bank or the Bank contacts me through the hotline, via email, mobile applications or services, online platforms and otherwise; and) information collected about me from other commercially available sources or recorded communication.

    I authorize the Bank and/or its authorized representative to, when deemed necessary or relevant by the Bank, (a) pursuant to BSP Circular No. 472 Series of 2005 as implemented by BIR Revenue Regulation RR-4-2005, conduct random verification with the Bureau of Internal Revenue in order to establish authenticity of the Income Tax Returns (ITR), accompanying financial statements and such other documents/information/data submitted by me, and/or (b) obtain or disclose such information regarding me or the loan/credit facilities applied for hereunder to any party as the Bank may deem necessary or as may be required or allowed by applicable laws, rules and regulations.

    I authorize 1) the regular submission and disclosure of my basic credit data (as defined under Republic Act No. 9510 and its Implementing Rules and Regulations) to the Credit Information Corporation (CIC) as well as any updates or corrections thereof for purposes of including said basic credit data in a centralized credit information system as mandated by law; and 2) the sharing of my basic credit data with Accessing Entities as defined in Republic Act No. 9510 and its Implementing Rules and Regulations authorized by the CIC, and credit reporting agencies duly accredited by the CIC.

    I am aware that my personal information is collected and shared for purposes of providing the service, product and/or facility I have applied for or agreed to obtain from the Bank, or for purposes of complying with relevant government or legal mandate or requirement, I hereby consent to the disclosure required by such product, service of facility to the enumerated third parties above and further authorize the Bank, its officers, employees or representatives and third parties as enumerated above, to obtain verify and review the information that I have provided and to use and process the same in evaluating my application/s to avail of the Bank’s products and/or services, which include a broad range of credit, deposit and other financial products. I likewise authorize the collection of my personal, use and processing, directly by the Bank or through its authorized third party service providers, business partners, consultants or advisers, which have satisfied the Bank’s requirements of corporate legal, information security, and data privacy, to either improve the Bank's product or service to me or the public in general or to market any other product, service or facility of the Bank which the Bank may determine to be of interest to me.

    I agree that my authorization and consent as provided herein has been executed freely, voluntarily and with full knowledge of its consequences. It is intended to be the consent and/or permission required under the DPA IRR, Republic Act No. 1405 or the Bank Secrecy Law and all other relevant laws for the purposes specified above. It is valid as an agreement signed by me and shall have continued effect throughout the duration of my relationship with the Bank and/or existence of my account(s), and/or until the expiration of the retention limit set by laws and regulations, and/or the period set until the destruction or disposal of records as mandated by relevant laws, unless I withdraw such authorization and consent in writing. I hereby render the Bank, its officers, employees and representatives free and harmless from any and all liabilities arising from the above use and disclosure of my information.

    I certify that the information I have provided in the Personal Information Sheet (PIS) or other form or document as required by the Bank is true, correct and complete and I agree to immediately and/or periodically update the same should there be any change, mistake or inaccuracy thereon. I fully understand that said information may be used by the Bank to provide the service, product or facility I have applied for or agreed to obtain from the Bank. I fully understand that the contact information I have provided shall be used for all correspondences between me and the Bank unless I notify and promptly advise the Bank in writing of any change on said contact and other personal information. I am aware that I can request a copy of my personal information I have provided to the Bank and that for any question on the Bank’s Privacy Policy, I can contact the Bank through (02) 8418600, Domestic Toll Free (PLDT) 1-800-1888-2277, Universal Toll Free (IAC)+8008277-2273 (USA, Netherlands, Spain, Switzerland, Malaysia, Australia, Singapore, Japan, Korea-Koreatel, Koreal-Onse, Israel), Email: customer.service@unionbankph.com.

    I acknowledge that I have read, understood and fully agree with the Bank’s Privacy Policy.

    I acknowledge that the Bank has in place and implements technical and organizational measures to ensure data security in the collection, storage, and use of my personal information.

    I allow the Bank to keep my personal information only for as long as it is necessary: a) for the fulfillment of the declared, specified, and legitimate purposes provided above, or when the processing relevant to the purposes has been terminated; or b) for the establishment, exercise or defense of legal claims; or c) for legitimate business purposes, which shall be in accordance with the standards of the banking industry.

    I authorize the Bank to dispose my personal information in a secure manner in order to prevent further processing, unauthorized access, or disclosure to any other party.

    I authorize the Bank or any of its authorized representatives to share my personal data with Cebu Air, Inc. to facilitate enrollment and points crediting to the GetGo Program in the event that my application is approved and I fully understand that said information may be used by the Bank to provide the service and/or product I have applied for from the Bank. In case of any inquiries and concerns on the processing of my personal information, I may contact the Data Protection Officer through dpo@unionbankph.com
  1. CHANGE OF TELEPHONE NUMBER/S, ADDRESS AND OTHER CONTACT DETAILS – I shall immediately notify You of any change in my residence, office address number/s (both landlines and mobile number) and email address. Notices sent to my mailing address of record shall be binding even if I did not receive the same, should I fail to notify You of my new address. In case my chosen mailing address is not accessible through postal mail or delivery, You have the option to use my alternate addresses. Under Republic Act 8484, I am hereby required to notify the Bank of any change in the place of my employment, business, residence or contact numbers.

  2. CHANGE OF STATUS – I will notify You any change in my status and submit your required documents pertaining to my change in status.
  1. TERMINATION – I may at any time notify the Bank of my intention to cancel my Card Account and terminate the use of my Card and all Supplementary Cards, by giving a notice in writing via regular mail, postal mail, email, facsimile or via telephone. My account shall be cancelled only after full payments of all fees, charges and liabilities outstanding on the card amount incurred by the use of the Card but not yet reflected in the Statement of Account. I and/or my estate shall be responsible for settling off outstanding balances on the Card and shall keep the Bank indemnified for all costs (including legal fees and Charges) and expenses incurred in recovering such outstanding balances. On the other hand, You may at any time and without prior notice to me cancel and/or terminate my Card Account and/or its privileges at any time and all Supplementary Cards, for whatever reason including without limitation, default, non-payment, delinquency, misrepresentation, fraudulent use and other similar circumstances. Upon such recall, I shall immediately settle in full my outstanding liabilities to You. My Card Account shall be deemed closed only after full payment of my liabilities. You shall not be liable to refund to me the annual membership fee or any part thereof in the event of termination of my Card Account.
    1. RIGHT TO SET-OFF. Upon termination of my Card Account, You shall have the right at your sole option, and I fully authorize You, to apply at any time to the payment of any and all of my outstanding obligations under the Card Account, whether direct or contingent, whether now due or to become due, or whether previously, presently, or subsequently incurred, any fund belonging to me now or hereafter on deposit with You, notwithstanding that my said deposit/placement has matured or not.
  1. JOINING AND ANNUAL FEES – I shall pay You a joining fee and an annual membership fee, depending on the card type You issue to me, as may be fixed by You from time to time. An annual membership fee shall continue to be billed to me as long as my Card Account is active. All paid fees are non reimbursable even if the Card privileges have been cancelled or terminated.
  1. CASH ADVANCE – All Cash Advances which I make through the use of the Card, whether via over-the-counter or thru an automated teller machine (ATM), shall be subject to an interest rate of 3.5% per month (42% per annum) computed from transaction date until full settlement of the amount, and a service fee per availment of 6.0% of the transaction amount or Php300.00 whichever is higher. For ATM transactions, certain banks – local and overseas, charge an access fee for cash withdrawals. The amount of access fee may vary depending on the ATM network (local or overseas) and shall form part of the cash advance amount. This additional fee will be charged to my card account. For over-the-counter transactions, an additional transaction fee of Php500.00 shall be charged on top of the service fee. The Bank has the option to set a cash advance limit and a daily cash limit for all Cash Advances. ATM Cash Advances and corresponding interest/service charges and transaction fees shall be for my Card Account whether the Card may have been lost and used by another person unless the Card was reported lost. The Lost Card Protection will apply. The Bank reserves the right to issue cash advance PIN to qualified cardholders upon their request The Cardholder or supplementary members shall be provided with a confidential personal identification number (PIN) which must be kept confidential and shall not be disclosed to any person.
  1. PAYMENT OF CHARGES AND REVOCATION/SUSPENSION OF CARD PRIVILEGES – I agree to pay You all my card usages and charges on or before the Payment Due Date stated in the Statement of Account. If the Payment Due Date falls on a Saturday, Sunday or Holiday, the Payment Due automatically becomes the last working day prior to the scheduled Payment Due Date. I understand that if I pay in check, said check should be cleared on or before payment Due Date for me not to incur interest and late charges. I am aware that Regional clearing checks or Out-of-town checks are not acceptable mode of payment. If my check payment is returned by the Bank for whatever reason, I shall pay the Bank a fee of Php 1,000 per returned check. I shall have the option to pay: (i) a minimum amount of either (a) Php500.00 or 5% of my Total Outstanding Balance, whichever is higher, plus any amount in excess of my Credit Limit or past due amounts; (ii) a maximum amount equivalent to the full amount of my Total Oustanding Balance or (iii) an amount in between. I shall also pay the Bank a monthly installment amortization (if applicable) for the 'Light Installment Plan" (0% and Regular Installment) that I transacted with your merchants directly or through installment plans directly offered by the Bank to me. In addition to interest charges, I shall be liable to pay (a) a Late Payment Charge of Php750.00; (b) an Overlimit Fee of Php500.00; and (c) a Certification Fee of Php100.00 per Certification Letter. In case of payment default of any of the foregoing obligations, or in case of I pay You below the required minimum amount due, the Bank reserves the right to revoke or suspend my card privileges and to demand full settlement of my obligation.

  2. INTEREST CALCULATIONS – At every billing cycle, I have the option to pay the outstanding balance in full, the Minimum Amount Due or any amount in between. No interest charges will be imposed if I pay the billed amount in full on or before the Payment Due Date. However, if I do not pay my outstanding balance in full, I am considered to have borrowed from or availed of my credit line and I will be billed an interest charge of 3.5% per month (42% per annum). In this case, the interest charge shall cover the Average Daily Balance (ADB) of individual transactions from previous statement computed from posting dates to the current statement cut-off date, plus interest on all transactions in the current billing cycle computed from posting dates to current statement cut-off date, less interest credit (based on 3.5% monthly rate) on payments computed from posting dates to statement cut-off date. I understand that in addition to the applicable service fee, any cash advance I shall avail will bear interest from the date of availment to the date of full settlement at a rate specified by You. Any interest charge incurred from 90 days and above the Payment Due Date will have a separate computation. I agree to pay the Bank interest on my obligation at a per annum rate determined and subject to change from time to time by the Bank and advised through my monthly Statement of Amount.

 

  1. OTHER FEES – I agree to pay such other fees relating but not limited to processing of cash payments, use or maintenance of the card, additional features or privileges that may be added to the Card, that may be imposed by the Bank as maybe required or warranted under the circumstances as determined by the Bank, upon notice to the Cardholder. I understand that the amount of said fees may be revised from time to time as the Bank may deem necessary. I agree to pay and/or shoulder the applicable Value Added Tax (VAT) or any other relevant tax as may be imposed, arising from or connected with the credit card transactions contemplated herein.

 

  1. LIABILITY OF THE CARDHOLDER – I assume full responsibility for all charges incurred through the use of my Card including but not limited to the interest, all non-refundable fees and the full annual membership fee, and other charges including installments, whether made in the Philippines or abroad. All charges made in currencies other than Philippine Pesos shall automatically be converted to the billing currency (Philippine Pesos) on posting date at the prevailing exchange rate selected by Mastercard or Visa International from the range of rates available in the wholesale currency markets for the applicable Processing Date, which rate may vary from the rate Mastercard or Visa International itself receives; or the government-mandated rate in effect for the applicable Processing Date plus a 3% fee for Classic and Gold Cards and 2% Fee for Platinum Cards will be added covering the cost of processing transactions in foreign currencies, which amount represents my payment to You for Your payment on my behalf of the foreign currency necessary to discharge the amount/s due to foreign Merchant Affiliate/s. The sales/charge slips which I sign each and every time a purchase is made through the use of the Card shall constitute and be considered and be construed by You as the written Application required by BSP Circular No. 1389 to enable me to purchase the foreign exchange necessary for all my non-trade Card Transactions using the Card. Also by signing the Sales/Installment Slip, I agree to be bound by the Terms and Conditions of the UnionBank Installment Plan which I confirm to have read and fully understood.

    Furthermore, in case I shall have more than one (1) credit card account with You, the default in one shall automatically be considered as a default in the other card account/s. I hereby give a general lien upon, and/or right of set-off, and/or right to hold and apply to the unpaid card obligation/s any and all deposit account/s or funds, or properties in your bank's possession or control, which I may have now or anytime hereinafter with your bank or any of its branches, subsidiaries or affiliates.
  1. TABLE OF FEES




  1. AMENDMENT – You have the right to change, alter, revise, or modify this Agreement anytime and I will be notified of such changes. It is understood that I accept the changes, alterations, revisions or modifications if I continue to keep and use the Card notwithstanding the lapse of seven (7) days from my receipt of such notification.
  1. SEPARABILITY CLAUSE – In case any portion of this Agreement is declared invalid or unenforceable, the position not otherwise affected shall remain valid and binding.
  1. BINDING EFFECT – I hereby confirm that in addition to the foregoing Terms and Conditions, I unconditionally agree to be bound by all laws, rules, regulations, terms and conditions, and official issuances applicable on the matter, relating to my card and its features, benefits and programs, now existing or which may hereinafter be enacted, issued or enforced. All the Terms and Conditions herein stated have been accepted, read and understood by me as evidenced by my use of the card or the affixing of my signature on the credit card application form, Card and/or charge/sales slip.
  1. LIMITATION OF, AND EXCLUSIONS FROM, LIABILITY – In any action arising from this Agreement or any incident thereto which I or other party may file against You, Your liability shall not exceed One Thousand Pesos (Php 1,000.00) in Philippine currency or the actual damages proven whichever is lesser. The Bank shall be under no liability to me in respect of any loss or damage arising directly or indirectly from:
    1. Any loss or damage howsoever incurred or suffered by me by reason of Your refusal or the refusal of other financial institutions or third parties, to allow a Card Transaction or to accept the Card or the PIN or to provide Cash Advance up to the Credit Limit or at all;
    2. Refusal of any merchant Affiliate of member institution of Mastercard or VISA International to honor the Card;
    3. Any defect or deficiency in the goods or services supplied to me by any Merchant Affiliate or, where applicable, for any breach or non-performance by a Merchant Affiliate or a Card Transaction;
    4. Malfunction of any ATM or disruption of communication systems;
    5. Exercise by You of Your right to demand and procure the surrender of the Card prior to its expiry date, whether such demand and surrender are made and/or procured by You or by any other person or ATM.
    6. Exercise of Your right to terminate any Card or the Card Account pursuant to the Termination Clause hereof.
    7. Any injury to my credit character and reputation rising from the repossession of the card, any request or demand for the surrender of the Card, or the refusal of any person to honor or accept the Card;
    8. Any misstatement, misrepresentation, error or omission in my Statement of Account;
    9. Any dispute between myself and any Merchant Affiliate or financial institution or any other person. My liability to You shall not be adversely affected by any such dispute or by any counterclaim or right of set-off which I may have against such Merchant Affiliate or financial institution or other person.
    10. Any loss or damage that may be incurred or suffered by me due to the acts or omissions of service providers engaged by You.
  1. ATTORNEY'S FEES AND VENUE – If You need to refer my case to a collection agency or through an Attorney-at-Law, I shall be liable to pay the cost of collection and/or attorney’s fee equivalent to 25% of the unpaid balance and the cost of litigation and judicial cost as applicable. You shall inform me in writing of such referral to a collection agency, or the transfer of my account/case from one collection agency to another, at least seven (7) days prior to the actual endorsement of my account/case. The notice shall include the full name of the collection agency and its contact details. The law of the Republic of the Philippines shall govern this Agreement and the exclusive venue of all suits to enforce this Agreement shall be in the proper courts in Pasig City, Philippines to the exclusion of any other venue.

 

Updated as of February 2018

 

UnionBank Credit Cards Rewards and Rebate Program Terms and Conditions

1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com/ and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.