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Company Profile

Union Bank of the Philippines (UnionBank) is a publicly-listed universal bank.  The Bank distinguishes itself through superior technology, unique branch sales and service culture, and centralized backroom operations.  UnionBank’s superior technology allows delivery of online, real time business solutions to meet the customers’ changing and diverse needs through innovative and customized cash management products and service offerings.  The Bank’s unique branch culture ensures efficient and quality service as well as mitigates operational risk.  Its  centralized operations enables the Bank to provide responsive, scalable, and secure transaction processing.  

Aligned with its thrust of being at the forefront of technology-based banking in the Philippines, the Bank endeavors to elevate its systems and processes to be at par with international standards and best practices.  It obtained ISO 9001:2000 Quality Management System (QMS) Certification for its Central Processing Services in 2008, making it then the FIRST and ONLY bank awarded for its entire centralized backroom operations.  In 2010, the Bank received ISO 9001:2008 certification, an upgrade from the previous.  Thereafter, UnionBank was certified for ISO 27001:2005 Information Security Management System, attesting to the Bank’s unwavering commitment to become an acknowledged leader and benchmark for service quality, technological advancement, and operational excellence.  The Bank also achieved ISO 9001:2008 certifications for its Customer Service Group in 2012 and Branch Operations Management in 2013 and has consistently been certified as having zero non-conformance every year from date of certification during quality audits, demonstrating the Bank’s dedication to uphold quality in its business processes. In March 2014, UnionBank successfully obtained ISO 22301:2012 Business Continuity Management System Certification the Bank’s preparedness in responding to business disruptions.

UnionBank’s clientele encompasses retail, middle-market and corporate customers, as well as major government institutions.  The Bank believes that its use of technology, and marketing and operational structure has enabled it to capture and secure a loyal customer base, and to achieve high levels of efficiency and productivity.

In December 2015, UnionBank became the first local bank to be ISO 9001:2015 certified integrating Central Processing Services, Customer Service Group and Branch Channel Management under one certification. In November 2016 and 2017, the certification was extended to Loans and Trade Finance Operations Management (LTFOM) and Treasury Operations Group (TOG), respectively.

On August 16, 2016, the bank signed a Cooperation Agreement with Lombard Odier, a leading global wealth and asset manager, to expand wealth and asset management businesses. The Bank plans to launch a global and diversified multi-asset fund customized to UnionBank’s high-net-worth and ultra-high-net-worth clients’ requirements.

On December 27, 2016, UnionBank’s subsidiaries Union Properties Inc. (UPI) and City Savings Bank, Inc. (CitySavings) received Monetary Board approval to finalize its joint-acquisition of the majority stake in First-Agro Industrial Rural Bank (FairBank). Established in 1999 to serve the microfinance community, FairBank has more than ₱360 million of total assets, over 20,000 depositors and 11 branches in the Cebu province.

On January 27, 2017, UnionBank and its subsidiary City Savings Bank (CitySavings) has entered into a bancassurance partnership with Insular Life Assurance Company, Ltd. Insular Life). Subject to regulatory approvals, UnionBank and CitySavings, will distribute and sell Insular Life insurance products across its network.


Who We Are

Corporate VIsion

To become one of the top three Universal Banks in the Philippines in the first decade of the 21st century. With a full dance of financial products and services for which we shall be the acknowledged leader in service, innovation and value-for-money, Conveniently accessed anytime, anywhere by delighted customers, for whom we shall be a dominate financial services portal, All enabled by bold, smart and self-driven professionals.

Brief History

Driven with Passion. Powered by e-xcellence.

UnionBank is a partnership among the Aboitiz Group, Insular Life and Social Security System. It started operations in 1981 and became a commercial bank by January 19, 1982. In July 1992, UnionBank was granted the license to operate as a universal bank. The bank acquired the International Corporate Bank (Interbank) in 1994.

Among Philippine banks, UnionBank stands out for its strategy, execution and performance. While many banks went for size and market share via large balance sheets, UnionBank has followed a highly focused differentiation strategy that emphasizes innovation and service. It has put technology at the heart of its business. Information and network access are a core UnionBank offer. Today multiple channels are available for transaction and information access: 111 branches nation wide, 94 ATMs (as of June 2004), a call center and Internet bank, www.unionbankph.com.

UnionBank is among the industry's best in key performance measures: absolute profit, cost-to-income ratio, return on equity, return on assets, revenue/expense ratios, market capitalization, and earnings per share. In 2002 & 2003, the bank was recognized as among Asia's best companies by Euromoney and Finance Asia. UnionBank is also the country's only bank to make it to the list of the world's 25 soundest banks for four consecutive years by The Banker of London.

In strategic business, the bank is a recognized leader and premier provider of corporate cash management & B2B solutions to leading local and multinational companies. Its other strengths are in Treasury services & capital markets, Internet banking, consumer finance and distribution network.


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1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com/ and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 You can only type in your password or PIN using the virtual keyboard.

3 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

4 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser starts with https://ebanking.unionbankph.com and a padlock symbol (🔒) beside it.If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.
1 Make sure that the website address appearing on your browser is Union Bank of the Philippines and has a padlock symbol (🔒) beside it. If you see something different or there is no address appearing, please do not proceed and report to us immediately.

2 Keepyour device virus-free. Make sure you have an updatedanti-virus software.

3 To secure your account, we strongly advise you to avoid downloading your banking documents using a public computer




For more information, please visit theSafe Surfing Guidelinespage or call our 24-hour Customer Support at (02)8418600.